The whole process was smooth, efficient and very quick. We had to pay an out of hours fee which we hadn’t expected, but everything else was perfect.
About QEEQ:10.0/10
Very clear and honest booking process. We also saved some money through QEEQ.COM re-booking on our behalf to get a lower price, which is an excellent service. We had an issue when we realised that my husband did not have his credit card, which QEEQ dealt with promptly and efficiently. They were really helpful - great customer service. Will definitely use again!
Regarding this car rental: 1) When I went to pick up the car, I wanted to use a Visa card with a UnionPay logo as previously agreed upon, but the staff said this card could only be used for payment and not as a guarantee. They insisted I pay 73 euros for insurance, which we haven't experienced in other countries. 2) The staff had a bad attitude.
Fantastic rental agency. Easy process from pickup to drop off and very friendly people. Probably one of the best rental experiences we’ve had in Europe.
“Utterly terrible, go with Avis or someone we’ll known Alamo and Billy’s were truly shocking.”
About Alamo:3.7/10
The car was terrible, it had lots of scratches, trim was hanging off, it was missing a wheel hub, the brakes were not good, the wheel bearings squeaked, it was dirty and smelt in side, the drop off location is not marked - overall this was the single worst car rental experience I have ever had and I told every person on my tour the same thing.
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