Overall experience is good but rental company response need to improve
S.Liem
Malaysia
Reviewed: Wed, Aug 26, 2020
About Sea Safari:7.0/10
Thanks to upgrade our car to innova. A little disappointment is The final day we chose to early drop off but waiting Sea Safari representative for more than half an hr to return car.
Axia: The vehicle is small but for 4 person, its very comfortable. Fuel efficient as well. The only thing is that, you are unable to connect your phone to the speakers in the car. Even through usb. We brought our own speakers.
About QEEQ:10.0/10
Smooth and simple. Easy to use without any worries.
“Do remember to bring the mobile phone that can access mobile and internet service with you”
About Sea Safari:5.0/10
they said it will have a guy holding the name card just outside of the arrival hall, PLEASE do remember to have a phone number in malaysia, or at least have a wifi or using their SIM card there, and get contact by using whatsapp or something like that.
it was a terrible experience that i gave them the flight number and when I go out, no one there, try to find anybody looks like picking up customer, but no use.
need to contact them by phone, and they did come to the airport,but stay outside of it, if just sending whatsapp might cause you a lot of time, but if you don't have a phone, this is the only way you can do, unless you don't need the car.
About QEEQ:10.0/10
hope that the detail shown in your confirmation are correct, as I didn't see anybody waiting for me outside with a name card.
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Overall experience is good but rental company response need to improve
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