TU Florida is a cheater. At the time of pick-up nobody of the staff appears and nobody answers the phone. I called all the available numbers more than 10 times and nothing. We waited outside for more than 60min. Such a lost of time and money. I had to find other car to book at the time of my arrival in Miami, and lost the booking fee.
“Fraudlent, unprofessional, no English, scary, still having nightmares. Needing refunds.”
About TU Florida:3.3/10
Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.
Called for pick up and we recieved was an answering machine. Took a cab to the location after waiting for an hour and half and payed $30.00 for the cab ride . THE PLACE WAS CLOSED. Never rented a car. MESSAGE customer service and nothing they could do about it . NEVER AGAIN
“The agent was very ignorant did even greet me and the bill was over triple what was quoted for ... S”
About TU Florida:2.0/10
The agent was very ignorant did even greet me and the bill was over triple what was quoted for ... STAY AWAY.... TUF is the worst car rentals on the planet they try to SCAM people.
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TUF is a big scam
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