Great booking experience, very competitive rates, good service.

AlexF

United States

Reviewed: Sat, Apr 13, 2019

About Routes: 8.7 /10

Routes offered the cheapest option to rent in the O'hare area. There was a shuttle that went from the rental car area to Routes itself. Be prepared for the additional 10-15 minute wait. Once everyone who was on the shuttle gets to Routes, the line takes a while to die down. It took me about 20 minutes to get to the counter once I arrived. They also charged $400 as a security deposit which I was not aware of at the time. Besides the wait, I would still use Routes for business car rental for the price and availability.

About QEEQ: 10.0 /10

Smooth process, reservation was confirmed quickly. Would use again!

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on Routes Chicago Airport

United States

1 days rental

Medium SUV | Nissan Rogue or similar

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Reviewed: Fri, Aug 23, 2019

“Inconsistent”

About Routes: 7.0 /10

We’ve rented from Routes before with no issues, but this trip we had several. The office appeared to be busy and understaffed. The women’s restroom was out of order the entire 2 weeks we had the cars. The first car wasn’t clean and the check engine light was on. The window washer fluid was empty and upon refilling, emptied out immediately. We exchanged the vehicle and the new one was clean but had an annoying loud rattle coming from the dash that we couldn’t quiet. Shuttle was quick and easy.

About QEEQ: 10.0 /10

Smooth process, no issues!

United States

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Reviewed: Tue, Apr 23, 2019

About Routes: 8.3 /10

A bit upset that we didn't get the car we booked or anything close to it. I needed a car with a secure trunk that locks so that we can store our luggage in there without worrying about someone breaking the window to steal our items.

About QEEQ: 10.0 /10

m.soroka

United States

1 days rental

Economy | Kia Rio or similar

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Reviewed: Tue, Apr 9, 2019

“If you want to spend at least an hour waiting to get to the Route Car Rental Location, choose us”

About Routes: 5.7 /10

It is totally unacceptable and unreasonable to have people first be taken by the "rental car" bus to all other car rentals and then be told to take another shuttle to get to Routes. The time involved is excessive and you are not informed about this before hand. I had to wait in line at the other counters to be told to go outside and take another shuttle van to your location.

United States

1 days rental

Economy | Kia Rio or similar

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Reviewed: Fri, Mar 22, 2019

“Saved a lot of money by going just a little out of the way”

About Routes: 9.0 /10

Overall experience exceeded my expectations. Only issue was the ~40 minute wait for the shuttle bus from the car rental center at O’Hare. Returning the care was very quick and easy thanks to a guy not working behind the counter, otherwise I would have been waiting in line for probably 20-30 minutes.

About QEEQ: 10.0 /10