I had gotten third party insurance for the car and explained to easirent that I already had insurance and didn't need it. They still made me put down a sizable deposit which they said would be fully refunded, but then somehow charged me 27 pounds a day because they said I had asked for a reduced deposit. I had questioned the +1,000 pound deposit which they said they would reduce to 150, but then charged me for it. It is in the fine print on the contract after looking back over, but they quick talked me into it at the counter as they rushed me through the sign in process. So just be careful!
Car was excellent and exceeded our expectations.
Staff helpful but had a little issue with understanding what one of the operators was saying due to language issues but all the people were great.
“Easirent and Easyrent - 2 different companies. Note the name difference of ‘i’ and ‘y’!!”
About Easirent:5.7/10
The counter staff charged us another £324 when we picked the car up as they said the insurance we had booked from Easyrent was not good enough and they didn’t agree with the rental voucher we produced which stated ‘nil to pay on pickup’!
The car was smaller then advertised. also had a damage in a door. The airport pick up took over an hour while it was only 10mins drive away . So had an infant waiting out in cold weather not knowing when we were being picked up. Then get stung an extra $500+ because i didnt have a credit card where as every other rental company is fine with visa debit card .
Like: Price was so good I wondered what the catch was. There wasn’t one! Dislike: Wait at airport was a big long and would have been unpleasant if wet. But can’t grumble as other car hires were off site too.
You need to correct the phone number on confirmation email as it is incomplete
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View more >Dislike: Wait at airport was a big long and would have been unpleasant if wet. But can’t grumble as other car hires were off site too. You need to correct the phone number on confirmation email as it is incomplete