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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6657718313
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6657718313
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Old car and disorganised service

Reviewed: Mon, Apr 15, 2019
About Apex: 6.3 /10
The car had not been cleaned, the outside was still dirty, the seats were stained from liquid spillage, carpets and foot rests were dusty and dirty. The child seats had not been cleaned or wiped over either. We had to wipe over the car and seats ourselves. The car was quite old, the doors sometimes became jammed, the key lock did not always work and it did not have a reversing camera for safety. One should be installed. the child seats had not been pre-installed upon pick up so I had to wait for them to be installed and they did not have a tether extension for one of the child seats so we couldn’t install it where we wanted to along the back row of seats. This is something that the company should stock, they are inexpensive and easy to use. There was no manual in the car so we couldn’t work out if we were using the anchor points correctly. It was dark and the employee didn’t even have a torch so we both had to use our phone lights- absurd! Pick up time took close to an hr, one employee at the desk either didn’t know how or couldn’t process my pick up so we had to wait for the other employee to finish his phone call.
About QEEQ: 9.0 /10
Fast email communication, happy with service
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Mini Van | Hyundai Imax or similar

Relevant Reviews on Apex Melbourne City

Arlene Christopher

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Reviewed: Thu, Nov 15, 2018
“Great Ocean Road”
About Apex: 8.0 /10
Pretty good.
About QEEQ: 10.0 /10

Nelly Johnny

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Reviewed: Wed, Nov 14, 2018
“Melbourne - Great Ocean Road”
About Apex: 6.0 /10
They have different attitudes towards foreigners and Chinese people
About QEEQ: 8.0 /10

Alvin Dolly

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Reviewed: Sat, Apr 7, 2018
About Apex: 8.0 /10
The customer service explanation was very detailed

D.Houghton

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Tue, Dec 3, 2019
“Got what they said”
About Apex: 8.0 /10
Counter staff took while to sort car, busy with one member of staff!!
About QEEQ: 7.0 /10

View more >
Medium SUV | Mitsubishi Outlander or similar
Reviewed: Sun, Jun 16, 2019
“Nil”
About Apex: 7.3 /10
Nil
About QEEQ: 8.0 /10
Nil

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