The return location map and address information were incorrect, and the provided phone number was unreachable. It was an absolutely terrible experience.

Pickup process was too slow

Great, I booked a manual car but got an automatic.

I bought full insurance through the car rental platform, but when picking up the car, the rental company said it was not full coverage and that I would need to pay an additional 100 euros for it. However, the final charge for this insurance was over 170 euros. Initially, I didn't want to buy this insurance, but if I didn't, the deposit would be 1400 euros; with this insurance, it reduced to 400 euros. I ended up buying it, but I'm not very satisfied.

Opel Crossland X を予約したのにFiat 500だったので残念でした。