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00308 491 0209
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+1-8007618913
Live chat Email us Service Code: 7741115336
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7741115336
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Overall good, but, there was confusion regarding Collision Damage Waiver option.

Reviewed: Wed, Apr 17, 2019
About GREEN MOTION: 6.0 /10
It took a long time to pickup the car at customer service. Main delay was due to my CDW status. I was informed that when I booked via Easyrentcars I had not sign any Collision Damage Waiver and was asked to pay for the additional insurance. This was a shock to me as my credit card (Visa) had always covered my CDW and I have never had any problems with booking cars before. Green Motion informed me that my booking via Easyrentcars required Collision Damage insurance as there was no WAIVER. I had to resolve this dispute with the manager who reluctantly provided me with a waiver form to fill out and I avoided the additional CD insurance costs. My suggestion would be for Easyrentcars to clarify the CDW status on the booking screen to avoid any confusion with the rental company even though the included basic insurance indicates Collision Damage Waiver, Theft Waiver and Third Party Liability protection.
About QEEQ: 8.0 /10
Economy | Toyota Yaris Hybrid or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

E.Horopciuc

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Commercial Van | Ford Transit 3 Seats or similar
Reviewed: Fri, Nov 29, 2019
“bad”
About GREEN MOTION: 5.3 /10
bad people

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Mini | Fiat 500 or similar
Reviewed: Mon, Aug 12, 2019
About GREEN MOTION: 8.0 /10
I do like the Fiat 500, so it's a shame they've sent them back to the car lease co and now have Toyotas instead
About QEEQ: 8.0 /10
No problem with booking.

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Compact | Volkswagen Golf or similar
Reviewed: Fri, Jun 28, 2019
“Ended up paying more than expected.”
About GREEN MOTION: 8.7 /10
Hard to find bus to go to rental place, would of been nice to be told it was a hotel hoppa bus we needed.

n.virani

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Economy | Volkswagen Polo or similar
Reviewed: Sat, Jun 1, 2019
About GREEN MOTION: 10.0 /10
Good customer service
About QEEQ: 10.0 /10
Top of all car rental companies in UK

Happy Traveller

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Sep 25, 2018
“Excellent rental experience”
About GREEN MOTION: 9.8 /10
Like: We didn't have to wait in line, either for pickup or drop off. The price of the rental was very reasonable. We were given a free upgrade to a larger yet still fuel efficient vehicle, and the car had GPS, which would have cost us substantially more than the total price of the rental if we had to pay for it.
Dislike: Although you can pick up or drop off your car between 06:00 and 22:00 at their Heathrow Airport location, you can only call them (or any other Green Motion office) between 09:00 and 17:00. Also, we had to pay 9 pounds each for my wife and me to ride the Hoppa Bus from Heathrow to Green Motion and back again. While the car rental broker company, EasyRent, said that we would not be reimbursed for this fee, the supplier, Green Motion, said that we would, and we have not yet resolved this issue.

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