Whilst the car was as expected and the counter staff were polite, we were forced due to Green Motion not being able to process our credit card for pre authorisation to purchase insurance that was more than the cost of the rental. We witnessed another customer suffer the same fate, which made us think it was a bit of a scam. Will not use Green Motion again.
About QEEQ:10.0/10
Booking platform was as usual easy to use. Price drop worked well and saved us some money.
The guy at pickup was in a rush... He asked me for a 1k deposit for tickets and tolls, whrn I asked about it he just told me that and I had to ask him to please explain if I'm paying for it... He was a little too unenthusiastic... I didn't like that. Other than that, the service is ok.
“QEEQ were easy & the best price but GREEN MOTION are the worst car hire ive ever experienced !!!”
About GREEN MOTION:6.0/10
I will NEVER use this company again. Very rude at the pick up desk. Told me i had to buy EXTRA insurance..( i had AXA coverage to 30k...was told it had to be 35k or they wouldn't give me the car!!...I've used AXA with Budget, Avis & SixT with no problem) cost me 72pounds ($100) more. Don't think you are saving money with this company...they are SCAM artists!!!...STAY AWAY !!!
“Cheap prices for a good service, nice car provider”
About GREEN MOTION:10.0/10
Green Motion is in a hotel near Mascot. They bring you the car in front of the door, it's nice!
About QEEQ:10.0/10
No price drop for he reservation, I'm confused how it works because sometimes it's cheaper but the price does not change, even as a Diamond client. But overall very easy to book!
The vehicle was very dirty inside with alot of external damage.
Green motion accidently charged me for an additional day prior to the vehicle return (the return date on qeeq was correct on the signed vehicle contract).
They promised to refund me and never did. Luckily qeeq assisted with refunding me
Ordered a transit van but given a Toyota Proace - significantly smaller and almost not fit for the purpose I hired for.
Counter agent demanded I fill out a positive review of his service before giving me the van keys… only then to give me keys for a significantly smaller van than I ordered. Not impressed.
I think I was given a car which was not of the advertised class. As we were with 2 kids tired after the long flight we just took what was given. The car itself was alright though.
About QEEQ:10.0/10
QEEQ was really good, tracked price drop and rebooked automatically. Definitely will use again.
“Would not use Green Motion again. Both rear lights were out, tank wasn’t full.”
About GREEN MOTION:5.0/10
I would not use them again. The car had 70k on the clock. Both rear lights were out. They didn’t do a walk round of the car and then queried a scratch. Luckily I took my own photos
They charged us $1000 in deposit and 1 month after returning the car and confirming everything was fine HAVE NOT RETURNED IT. DO NOT BOOK WITH GREEN MOTION PUNTA CANA.
Need any further reasons?
We were picked up from the airport to be shuttled to the rental location, which is necessary because it is about 6 miles away. They will also drive you back to the airport after drop-off, but bear in mind that pretty much all other companies have locations right at the airport.
The car we got, a Suzuki Dzire, is probably the worst production car in recent history. You'll need instructions on how to operate the automatic shifter because they managed to make that complicated somehow.
Did I mention that we were charged $1000 deposit and have not received it back yet?
About QEEQ:9.0/10
Booking experience was great, customer support in trying to get my security deposit back was responsive, but ultimately was not able to help (as of today - will remove this comment if they do).
I believe this is mostly GREEN MOTION's fault, but still, I'd have hoped to have more support there.
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