The car we were given did have a several marks on it which had been registered already. Also it flashed up on the screen that the car was due a service and oil change!
About QEEQ:10.0/10
Easy to book on QEEQ. Would recommend it to anyone
Whilst the car was as expected and the counter staff were polite, we were forced due to Green Motion not being able to process our credit card for pre authorisation to purchase insurance that was more than the cost of the rental. We witnessed another customer suffer the same fate, which made us think it was a bit of a scam. Will not use Green Motion again.
About QEEQ:10.0/10
Booking platform was as usual easy to use. Price drop worked well and saved us some money.
“QEEQ were easy & the best price but GREEN MOTION are the worst car hire ive ever experienced !!!”
About GREEN MOTION:6.0/10
I will NEVER use this company again. Very rude at the pick up desk. Told me i had to buy EXTRA insurance..( i had AXA coverage to 30k...was told it had to be 35k or they wouldn't give me the car!!...I've used AXA with Budget, Avis & SixT with no problem) cost me 72pounds ($100) more. Don't think you are saving money with this company...they are SCAM artists!!!...STAY AWAY !!!
The vehicle was very dirty inside with alot of external damage.
Green motion accidently charged me for an additional day prior to the vehicle return (the return date on qeeq was correct on the signed vehicle contract).
They promised to refund me and never did. Luckily qeeq assisted with refunding me
Ordered a transit van but given a Toyota Proace - significantly smaller and almost not fit for the purpose I hired for.
Counter agent demanded I fill out a positive review of his service before giving me the van keys… only then to give me keys for a significantly smaller van than I ordered. Not impressed.
“I was forced to take an alternative vehicle because the vehicle was not available in avery cheap car”
About GREEN MOTION:2.0/10
A new non-refundable insurance amount of 300 was requested for the vehicle, informing them that I had chosen insurance when pre-booking.
I was forced to take an alternative vehicle because the vehicle was not available in a very cheap car, and it had several collisions. the police caused me psychological harm. I was stopped to find out why the car was damaged.
If you didn't purchase full insurance from the store, you'll likely be blamed for tire and glass issues when returning the car. When picking up the car, its condition was mediocre with many scratches. I took photos for a long time but didn't get clear pictures of the glass and tires, and was ultimately forced to accept the claim of damage when returning the car.
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