GREEN MOTION CAR RENTAL REVIEWS IN CROATIA

I was expecting a car like Skoda station wagon, but instead got a Dacia which is of much lesser quality and horse power. Not happy with the length of time it took to get the car and also upon return I head to argue with the agent that very small scratches from wear and tear were already present on the car. When I was picking the car up after waiting for almost 1 hour I was rushed and the agent was minimizing the small scratches as if they were insignificant. While upon return the agent acted much differently. I was charged for polishing in the end. I don’t think I would be choosing Green Motion against.

The booking through the website was without problems.

Wrong car, it was a budget Dacia estate car that was way under powered, not a corsa hatch (or similar)that I was expecting. Our flight was delayed slightly which made us land at 9.45pm, I called the office immediately and asked if they will hang on until we could collect our bags, the guy replied with maybe, maybe not because out of hours finishes at 10pm. So this caused a lot of unnecessary stress at that particular time. When we got to the office he was telling us to hurry up and get the transaction done, not professional at all. It was only after this that the assistant (who was very pleasant) showed us our car for the week, we didn’t have the time, energy or patience to complain about not having the correct vehicle at that particular time as we had had a long days travelling and we still had a 2 hour drive ahead of us. I still don’t know if I have over paid for the car as I was given Dacia instead of the corsa, and I know he charged me £50 instead of the stated £45 for cross border papers. Not happy at all....

Platform is decent, just need the end users to have a better experience and the correct car.

Their working hours are from 7 AM to 10 PM. We scheduled for 8:30 AM but arrived at 7:30 AM. There was no one there. When we called, they said we had scheduled for 8:30 AM, so no one needed to be there until then. Finally, someone arrived at 8 AM.

The car had brake light warning that kept coming on. I called to inform and the guy quite angrily said it’s a new car. True but brake light warning is alarming. On returning the car I asked for an upgrade due to the HUGE inconvenience. He laughed at the idea. Then he gave me a car with zero gas in it. The guy was rude and dripping with bad attitude. Disgusting. I made him put it in writ hat I return the car empty. Overall a very disturbing experience.

Your company on the other hand is great. Used it in Zurich. NO PROBLEM.

This rental company is very professional and patient. Even though our flight was delayed, they drove to the airport to personally pick us up and take us to get the car!

All staff were in uniform and lookedprofessional. The way they work on the process was quite satisfying. Explained thoroughly and easy to understand. Among others, they had a good attitude toward customers. Compliments 1. They upgraded the vehicle from Golf to Octavia. What a nice surprise! 2. They gave us a ride to the nearby tram station afterwarda. How kind they were This is the company which knows about business and customer. I strongly recommend this company.

You had kept providing me with info regarding the reservation. It was really helpful. Plus, price drop protector worked this time, leading to additional price discount. It was a very pleasant trip thanks to your company

The green motion attendants sold us cross border insurance of 45 euros even though we did NOT cross the Bosnia border. When we tried to rectify the situation with Greem Motion, we were rudely dismissed and not refunded. Very disappointed.

I didn't get a car that I expected. They gave me some Peugeot 2.7 wrecked and in terrible condition. It was raining and windshield wipers cleaned just 50 % of driver side and 20 % of passenger side it was almost dangerous. On speed 120 km/h the car start to shake to much all 4 tires and the noise coming from trunk door was unbearable, it look like the open door. when I told all of these to the stuff on the returning day the guy answer me : well, it is moving up, that's what count. Car had 142 000 km. I would never recommend this rental car company.

without any problems with reservations...good!

The car wasn't new, but in good condition. No problems in my trip. Air condition was effective. The service of green motion was very kind and helpful. I drop off the car very late, before 10 p.m.

It is good booking platform. I recived all informations I need.

Charged twice for premium insurance. Will not come again and will recommend others not to take ur service

Except for picking up process at Zagreb airport, their services were fully satisfied like a Japan, including pre-informations before rent. Especially they provided me higher graded car than reserved. I'd like to utilize their service again in the future and strongly recommend.

Easy to book with reasonable rate. I'd like to utilize it again.