BUDGET CAR RENTAL REVIEWS IN CROATIA

Car had a few dents and scratches all round, that wasted time taking pictures and noting the scratches

No, process was smooth

As you don`t indicate the deposit asked by the rental company it is a factor client might choose another provider. They blocked ca. 1200 eur on my card which I think it`s too much especially when I need the card in a few days for another rental..

The car was probably. slightly smaller than Id expected but that was offset by it being a premium class. Skoda octavia size was booked and we were given a Mercedes b class.

Very easy.

Easy and quick

Nice service.

La voiture n'était pas là à notre arrivée à l' aéroport et le loueur ( Budget) ne nous a donné aucune solution de rechange et n'a même pas cherché à nous aider avec les autres loueurs présents sur place. Nous avons dû aller faire 1h de queue chez son voisin Sixt et la location nous a couté 247,88€ au lieu 148,99€ !!! En attendant nous avons été débité de notre location avec EASYRENTCARS et allons devoir entamer des démarches de remboursements ...

Simple process

Useful email reminders and good to have whatsapp customer service as back-up

Nice people and made things very easy and clear

Excellent

The car was not available at the agreed pick up time- 40 minutes late and no alternative car available. Otherwise ok

Easy enough to use and reserve the car. Confirmation was received quickly

Staff were helpful and pick up was quick

Easy quick booking system

Car was dirty, rubbish left from previous renters, dents in every panel of car then staff trying to charge us for petrol that we had already paid. Would not use this company again.

At collection the agent told us that as we were crossing an international frontier we would need to pay an additional 80 Euros. I said that I would not be crossing the frontier as I would be taking a ferry to the peninsula of Peljesac and then driving to Dubrovnic. Oh her said, well you will need to paid for extra insurance while you are on the ferry. He said it would be 30 Euros. I queried this and he then said well it would be up to the Budget agent at the drop off. In fact we did not need to pay any charge and I think this is a local practise to charge you more.

Great value. Better than booking direct.