Great service, although the tank was only 78% full on pick-up. This was noted on the document by the member of staff who checked the car over. He didn’t know what to do, when I asked why, he just shrugged his shoulders and said ‘I don’t know’? He said the tank was full but the dial must be broken. Of course when I filled the car up the dial went to 100%.
I felt less aggrieved as the return location allowed us to return the car over two hours after the return time, at no extra cost.
Guys on check out at Pula were particularly helpful and nice to chat to. They didn't have the right car when we got to the Split pick up location (which was difficult to find as it is called Nova car rental, not Nu!) and tried to charge us for an upgrade before conceding they had no choice but to give us what they had - really cheeky.
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O.Oakman
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