Great experience

The car was probably. slightly smaller than Id expected but that was offset by it being a premium class. Skoda octavia size was booked and we were given a Mercedes b class.

Very easy.

Easy and quick

Nice service.

At collection the agent told us that as we were crossing an international frontier we would need to pay an additional 80 Euros. I said that I would not be crossing the frontier as I would be taking a ferry to the peninsula of Peljesac and then driving to Dubrovnic. Oh her said, well you will need to paid for extra insurance while you are on the ferry. He said it would be 30 Euros. I queried this and he then said well it would be up to the Budget agent at the drop off. In fact we did not need to pay any charge and I think this is a local practise to charge you more.

Great value. Better than booking direct.

La voiture n'était pas là à notre arrivée à l' aéroport et le loueur ( Budget) ne nous a donné aucune solution de rechange et n'a même pas cherché à nous aider avec les autres loueurs présents sur place. Nous avons dû aller faire 1h de queue chez son voisin Sixt et la location nous a couté 247,88€ au lieu 148,99€ !!! En attendant nous avons été débité de notre location avec EASYRENTCARS et allons devoir entamer des démarches de remboursements ...

The car was not available at the agreed pick up time- 40 minutes late and no alternative car available. Otherwise ok

Easy enough to use and reserve the car. Confirmation was received quickly