Quicker to buy a car than hire one!

Upon arrival the gentleman at the rentals desk knew who I was and knew about my booking. There was no confusion and no hard sell of extra insurance. I was given a vehicle in the next category up because they didn't have the one I'd originally booked. There was no option of choosing a vehicle - I was given a Renault Trafic minibus, which was fairly new and in good condition however there was no stereo! Return of the vehicle was smooth (posted keys in letterbox) and I got an email later that afternoon confirming everything was ok. Would definitely use them again.

Lovely car, bigger and better than expected.

I thought the price tracking thing was great. I felt that I was getting great value for money.

car was better than expected

keep the prices good

The big problem was after I dropped the car off. I left the keys in their office, on their desk. there was no one at the desk at the time and I thought this would be more convenient for them. There were staff from other car rental firms in the same office. Because I left the keys on the desk and not in a box, I was fined 60 euros. There was no indication that this would happen in the documentation. No harm came to the vehicle because. My impression is that thrifty uses any means it can to extract more money from its customers.

Like: everything
Dislike: no need to do anything all very good