good

Wide selection of vehicle models, attentive service, and straightforward rental procedures

The shuttle bus arrived somewhat slowly.

The car rental company's service was quite good, but the vehicle was not the one we reserved online. We booked a Peugeot 5008, but when we arrived, they informed us that it was no longer available. We had to accept a Citroën C4 Picasso. After accommodating 7 people, the trunk space became very limited, so we ended up driving in relatively cramped conditions for the entire 13-day trip.

At London airport, there is a shuttle to the office. Just wait at the bus stop, very convenient

The staff were patient and professional.