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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6948805307
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6948805307
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Nice staff and good car

Reviewed: Thu, Apr 25, 2019
About Alamo: 8.7 /10
I have to wait more than ten minutes because was Easter time and was busy, nevertheless the staff was very helpful and attended. The office was a little difficult to find because in Atocha there is just one sign that show you were are the rent a car offices, not very easy to find, non of them not only álamo.
About QEEQ: 8.0 /10
Intermediate | Audi A3 or similar

Relevant Reviews on Alamo Madrid Atocha Train Station

Rock Mac-

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Reviewed: Mon, Feb 26, 2024
About Alamo: 8.0 /10
Everything else was fine, but finding the pick-up and drop-off locations was very frustrating. Also, the store's contact number is a general customer service line that is difficult to reach a real person and not directly the store, making it very inconvenient to get in touch.
About QEEQ: 8.0 /10

Barret Sander

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Reviewed: Sat, Feb 24, 2024
About Alamo: 10.0 /10
The car pickup was quick. Since the reserved car was being washed, we had to wait for 20 minutes, so they gave us another car instead. It was new and easy to drive.

Dorothy Hansom

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Reviewed: Wed, Mar 6, 2024
About Alamo: 2.0 /10
When picking up the car, it had two bars of fuel, and we returned it with the same amount. However, they still charged us for fuel. The staff acknowledged the mistake when we questioned it, but a month has passed and the refund has not been resolved. Additionally, we had already purchased super insurance at the time of booking and showed it to the staff when picking up the car. Yet, the receipt at return included insurance charges and related taxes. These additional fees amounted to two-thirds of the original rental cost. This is the first time we've encountered such an issue after many self-driving trips both domestic and abroad.
About QEEQ: 8.0 /10

Mavis Sandy

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Reviewed: Wed, Mar 6, 2024
About Alamo: 10.0 /10
Initially, we were given a new 7-seater Sorento with 1300 kilometers at Atocha. It had all the features and was easy to drive, but it was uncomfortable for six of us. After discussing, we found that only the airport had an Optima available. So, I drove the Sorento to the airport to exchange it for the 75000-kilometer Optima. The car was in decent condition, no insurance sales pitch, and the exchange process was smooth. Overall, a good experience!
About QEEQ: 10.0 /10

Winifred Raglan

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Reviewed: Mon, Feb 10, 2020
“Madrid-Toledo-Cordoba-Seville-Nerja-Granada”
About Alamo: 6.0 /10
The wait time was too long; the efficiency of European workers is evidently not as high as that of Chinese workers.
About QEEQ: 8.0 /10

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