Jason at Alamo was quick to action our pickup of the car. Car was immaculate only, brand new. Everything went smoothly and we received a few travel tips.
About QEEQ:8.0/10
Our flight was cancelled, so we need to extended the car. We couldn’t get in touch with Alamo, so QEEQ followed up for us.
We would like to complain. The car seat in which we ordered wasn't fitted to the vehicle. It was placed in the car for us to fit. The $70 fee was still charged at location and we don't feel the service was met. If we had of known this we would have saved our money and bought our own with us. Very disappointed with Alamo and won't be using them again. The whole process was very stressful in the heat after a long flight with our toddler.
Our first car had a few issues (skipping gears) but they swapped the car for us and it was amazing customer service - we felt very heard
About QEEQ:10.0/10
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