“Very inconvenient and not well managed causing much extra hassle, expense and aggravation.”
About City Car Truck:7.0/10
They don't have early morning hours. I dropped the car off at 7 am (which isn't that early), but they don't apparently open until 9 am on Sunday. So I left the car parked in front of the door and put the keys in their drop box. I then needed to hire an Uber to take me to the airport. Which needless to say is very inconvenient. On Tuesday I get a call asking where the car is as it was supposed to be dropped off on Sunday. They also tried to charged my credit card even though they had the vehicle. Apparently, no one checked their drop box. Nor did they recognize their vehicle. Will not use this outfit again.
As usual City was flawless. Speedy service, great vehicle, very competitive pricing, can't really ask for more in a rental company. That's why I keep coming back!
About QEEQ:10.0/10
Qeeq.com was great. Price drop never came into effect because the price was already at the lowest it could be with the diamond membership that I have with Qeeq. Cancelation policy is terrific. Right up to the last day is really helpful incase plans change. Qeeq is definitely my go to platform.
We rented a minivan from City Car & Truck Rental for our family trip. The pickup and drop off process was quick. Narinder who assisted us in the car return process was very nice and professional. We were 10 mins late for our drop off and they were very nice about it. Overall experience has been very pleasant.
“I was pleased with the vehicle. We did not have any problems. The unlimited mileage was great!”
About City Car Truck:8.0/10
Our experience was good. We had to wait a little bit for a shuttle to pick us up but that was not a negative. I would definitely use City Car and Truck Rental again.
About QEEQ:9.0/10
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Customer Service
Great experience over all!
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