I’d do it again, great experience

It was a wonderful experience

Approachable and satisfied customer services

Efficient and profesional

Super easy profess, excellent communication and great savings

Although my EasyRentCars booking was for a Rav 4, Europcar had the booking as a smaller SUV. After showing them my EasyRentCars paperwork they gave me a similar size SUV for the same price but it was a lesser quality Holden Equinox and not a 4WD. Also the Europcar drop-off at Southern Cross Station was hard to find and there is no key drop box if you arrive just after office hours like I did. I had to keep the car overnight until the office reopened. Fortunately Europcar was kind enough not to charge me extra for being late.

Process pick up car and return car is good

Paid for a Range Rover but was given a Toyota Kluger