The pick-up point is right at the airport parking lot, with clear signage from various rental companies, making it very convenient. The pick-up procedure is not complicated. My English is quite average, but the staff was very patient, spoke slowly, and used written diagrams, making communication smooth. The car was new, with only 4000 kilometers on it. The Mitsubishi SUV was fuel-efficient, covering nearly 1000 kilometers in 5 days. The only drawback was that it felt slightly underpowered on uphill drives. Overall, it's a good experience.
Booked a Toyota RAV4 or medium SUV. but was given a Holden trax and I eventually found that’s a small SUV. the staff claimed it is a medium one. I got 5 ppl and 4 luggages which it was hard for me to fit all things inside the car. Dislike the company a lot with my bad experience.
the lady at the counter wasn't very pleasant to us at all.
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I’d do it again, great experience
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