My first experience with Sicily by Car was great, this one was not. Vehicle was dirty and there was a smell of cigarettes. Car was damaged but I didn't care too much attention since I bought the insurance at the counter-
Staff was helpful but I had to wait 1 hour and 30 minutes before reaching the desk as there were about 8 people before and the procedure was taking 20 minutes per customer. Also I was told I was upgraded but the car was only 1.0, I was expecting a more powerful car.
Our flight arrived on time perfectly, but we spent one and a half hours cueing at passport control and we incurred in a £37.64 penalty for late pick up, even though we informed the desk staff throughout the delay. This was extremely unfair as it wasn't our fault being trapped cueing at passport control.
About QEEQ:10.0/10
All fine
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