It was ok overall

Overall, it was okay, but two things were annoying: 1. London has a congestion charge, but this wasn’t clearly explained when picking up the car. The phone was also unanswered later. Due to the high fines in London, I chose to pay the congestion charge to avoid any potential fines. 2. When the car had a tire issue, their chosen partner was slow to respond.

Service was ok. Returned on weekend so self service drop off.

Good promo with fre QEED membership

I was given almost brand new mercedes Benz, only 1200 miles Very happy with the vehicle, and budget staff

Booking platform was excellent, still can't believe the deal you got me, my relatives from UK could not fathom my deal. Around 20 pounds a day for brand new mercedes, unheard of!

Got an “upgrade” to a larger vehicle, but would’ve preferred the smaller one on the UKs tiny roads. Staff were great.

Budget staff were brilliant and made the whole process so simple an efficient. No problems on the return, the operative asked if there were any problems checked over the car and ensured the tank was full and I was on my way, as quick as that. I shall choose Budget again.

all went according to plan and EasyRentCars took the stress out of finding the best deal. Will use them again.