Dissatisfied.

Even the best service doesn't do justice to Kevin and Mr. Chen. They made us feel like we were being welcomed by local friends. In Langkawi, there's no public transport, and driving yourself is the best option. Any questions we had were answered satisfactorily by them, including where to visit and where to process the fish we caught. When returning the car, Mr. Chen even helped us with our luggage into the airport and only left after we got our boarding passes. Their warmth makes me want to return to Langkawi for sure.

Picking up and dropping off the car at the airport was very convenient and the process was simple. It was a great experience mainly because everything was straightforward, and the car was in excellent condition.

Great car rental experience. Kevin, a third-generation Chinese in Malaysia, was really nice. Our flight was delayed and we got the car at 8 PM, and he even upgraded us to a Toyota Vellfire. He did mention that if someone else booked it, we might have to switch cars later. But overall, it was a wonderful experience. We later switched to a brand-new Proton, with just over 1000 kilometers on it. Due to a delay in our sunset cruise by more than an hour, the rental company only charged us for an hour extra and even gave us a ride back to the hotel. The whole experience was excellent. By the way, gasoline is really cheap in Malaysia, about one-third of the price in our home country.

There's a pickup service at the airport, and getting the car was quick.

Very recommended. Got an upgraded from sedan car to MPV for free. Easy pickup and drop off too.

Easy & fast.