10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: attitude, considerate.
Dislike: nil
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: New car
Dislike: There is no front and reverse cammera
Read More >6.4 /10 Average
Reviewed: Thursday, December 19, 2024
Like: car is up to my expectation
Read More >9.8 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: My requested car was Axia and it was upgraded to a Myvii. Eka whom attended to me, was efficient and friendly. There was also water bottles given to us upon receiving the car.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Car was in excellent condition
We got a call just as we touched down to inform car was waiting for us.
Keep up the good service
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Above expectation.
Dislike: None
Read More >8 /10 Very good
Reviewed: Thursday, December 19, 2024
Like: smooth journey with a good car service
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Having a car in Langkawi is so much convenient. You can travel to any part of the island without any worry of too much baggage of the next taxi would have cost too much.
Dislike: If the car provide would have some sort of a phone holder for easier navigation and safety reason.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Staff vwry friendly and helpful ❤️
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Quick, Easy and Friendly...Excellent Car
Dislike: Airport Terminal under renovation
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Almost everything
Dislike: Almost none
Read More >8.4 /10 Very good
Reviewed: Thursday, December 19, 2024
Like: The overall experience
Dislike: None
Read More >9.6 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Smooth handover. Great communication between Akmal and I.
Dislike: The aircon is not very cooling despite blasting them. But its only a minor issue. Other than that, fantastic!
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: I had a blast looking forward to another
Dislike: That i was charged 60 rm for 2 fuel bars that would probably cost 20rm
Read More >9.2 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Akmal was so helpful and patient. He had the car organised for pick up (we got lost so it took longer than it should have, no fault of company).
Car made our stay so much better. Akmal was wonderful to deal with and a credit to Samavest.
Dislike: Cannot think of any issues we had with the hire of the car.
Except when local police hit me with a 200MYR on the spot fine for a genuine boo boo. They also took my drivers licence and passport and threatened to take the hire car if I didn’t pay the 200MYR immediately.
Read More >8.4 /10 Very good
Reviewed: Thursday, December 19, 2024
Like: Samavest gave us a bigger car despite Perodua Axia which was promised earlier. We have requested to change our drop off venue to Kuah Jetty and they are happy to do that. The person in charge was highly responsive when I told him/her the time I need to drop off the vehicle.
Dislike: We have some issues with the brake. It functioned properly but we heard some screeching whenever we use the brake.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Service, vehicle quality
Dislike: N/a
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Got an upgrade from Vios to Volkswagen
Read More >9.2 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Communication was good!
Dislike: Fuel wasn’t full when picking up car
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Upgraded
Read More >9.2 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Prompt service
Dislike: I reserved a relatively new Persona but was given an old Honda City instead.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: No hassle at all.
Read More >M. Sollehuddin Sabtu
Langkawi
9.6 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Love it - suitable for large group of people - 15 PAX
Read More >8.4 /10 Very good
Reviewed: Thursday, December 19, 2024
Dislike: Maybe can provide car park coupon as I had summon 2 times cause no parking coupon.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: The whole process was smooth. Great staff. Great car condition. Very satisfied with the service.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: Pick up person inform us where to snap pic for scratching vehicle
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: pick up location
Dislike: i dint get the latest version of my car
Read More >Mohd Sulaiman Kamsin
Langkawi
8.4 /10 Very good
Reviewed: Thursday, December 19, 2024
Like: a good condition van, that gives us a smooth ride through out our stay in Langkawi..
Dislike: the trip is too short...
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Like: I am renting Toyota Innova, never expected i can get a new model, clean and comfort. My family member love the car condition so much.
Read More >8.8 /10 Very good
Reviewed: Thursday, December 19, 2024
Like: Very quick and easy to find the staff. Friendly staff as well and answered my calls fast and friendly. Car in good condition and drove smoothly.
Dislike: The only issue is that the car had some minor electronic issues. Car Key battery not working so have to lock manually. Handbrake indicator was constantly on even after releasing the handbrake. Also at the beginning there was a minor mix up and almost was given someone else's car.
Read More >8.4 /10 Very good
Reviewed: Thursday, December 19, 2024
Like: Car was neat and clean. The associate was helpful. They delivered what they promised.
Dislike: At the airport they had a different name on the playcard then what I had on my printout so took a bit of a wait.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Car in good condition. Quick response and friendly staff. Simple procedure.
Read More >8 /10 Very good
Reviewed: Thursday, December 19, 2024
Car condition was worse than expected.
Read More >9 /10 Excellent
Reviewed: Thursday, December 19, 2024
The agent Ah Boy upgrade the car to Polo. However i didnt really like the car. But Ah Boy very good in communication, fast in responding. Will definately chose them again in the future.
Read More >9.3 /10 Excellent
Reviewed: Thursday, December 19, 2024
got free "upgraded" from Bezza to Suzuki Sedan. the only downside is the car has not tinted and it is super hot in Langkawi.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Excellent service
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Kind staff
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
Myvi was not available and our car was upgraded to Toyota Avanza instead. Will definitely choose Samavest again
Read More >9 /10 Excellent
Reviewed: Thursday, December 19, 2024
The guy in charge shall be called by telephone. Once you get in touch, the follow up is perfect. He can also be contacted by Watsap once the deal is signed. Easy hand over and not much of proposal for additional fees.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Great. Nice
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Samavest provide value for money car, customer service is good, they send me WhatsApp message before I arriving and asking for my flight number. Staff is waiting at the airport arrival hall and bring me to counter for registration. Keep up the good job
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Got a free upgrade on the car. The person in charge was nice and courteous.
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
Good and efficient staff and service. Thank you.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Is honest staff handle all this, and some tolerable situation accepted. They are friendly.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Well Done, keep it up!
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Our flight delayed n ah boy ord waiting for us at the arrival gate. Good service overall
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very good service. Samavest sms me a day before my flight informing me on the pickup, and even made adjustment to wait for me, due to my delayed flight!
I will hire Samavest service again in my next Langkawi visit.
Read More >8.3 /10 Very good
Reviewed: Thursday, December 19, 2024
Car was quite old. Otherwise a smooth & positive experience.
Read More >8.7 /10 Very good
Reviewed: Thursday, December 19, 2024
The vehicle condition is average. Apparently the rear bumper was cracked and front have scratches. Not clean outside. Fortunately the staff has taken down all the condition issues to avoid any dispute. It’s good to have the car fixed before it rents out to customer.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The car hand break is a bit hard to let go.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Yes car is nice
Read More >8.3 /10 Very good
Reviewed: Thursday, December 19, 2024
Our flight arrival was delayed 1.5hr, due to bad weather,Counter meet up staff was patience and even allow us to drop off 1.5 later than when booking was made. Thanks a million.
Read More >7.7 /10 Good
Reviewed: Thursday, December 19, 2024
Front two tryes had almost no thread left. We felt the car skidding at times during wet weather although travelling a low speeds.
Pick up/drop off service was a breeze.
Read More >8.7 /10 Very good
Reviewed: Thursday, December 19, 2024
Hassle free pick up and hand over. Booked 1litre axia but got a 1.3litre myvi. It was a small old car though but served its purpose getting my family of 2 adults and 2 kids from point to point. Generally easy to drive in langkawi, and just drive slower.
Read More >8.3 /10 Very good
Reviewed: Thursday, December 19, 2024
While picking up the car, it is easy to identify the staff on the counter, however, when dropping off the car, the staff was wearing a normal T-shirt. It was hard to know that person is representing Samavest.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Order axia get myvi.. Niceeee
Read More >Tariq Yousef Amarneh
Langkawi
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Every Thing Was Very Good
Read More >7.3 /10 Good
Reviewed: Thursday, December 19, 2024
The car pick up location mentioned a staff in red near Maybank , Langkawi airport isn’t very big , we couldn’t find the Maybank at all . End up we had to call the staff and then realise that it’s CIMB bank . Then why state Maybank ?
Read More >7 /10 Good
Reviewed: Thursday, December 19, 2024
The van given does not have enough power with high fuel consumption and spoiled fuel meter. So, the staff has claimed that we had not pump any petrol but only refunded us the deposit after driving for 5 mins to the petrol station to ensure that the petrol has been filled to full tank and the fuel meter started to move.
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
People were friendly and very easy to deal with. The process couldn’t have been simpler.
Please replace the two bald front tires — not very safe on wet roads.
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
Deposit no credit card. Cash for deposit.
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
Car was exactly what i had expected. Pickup staff was very helpful in explaining, pickup of car was done very fast and smoothly! Drop off was easy as well. Car was in good condition and clean! Highly recommend!
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very friendly and they upgraded me to a nice car. I would rent from them again.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very good service
Read More >8 /10 Very good
Reviewed: Thursday, December 19, 2024
Pickup was fast. Dropoff was slightly alower at offpeak hrs (7am)
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The exceeded my expectation. The stuff very helpful and good repo
Read More >9 /10 Excellent
Reviewed: Thursday, December 19, 2024
good car
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Last minute booking. Bezza wasn’t available, so was offered Vios instead. Was met just outside the arrival hall, good customer service and smooth registration. Car was already waiting outside the door.
Read More >8 /10 Very good
Reviewed: Thursday, December 19, 2024
The car met the general expectations of the user. The customer service was helpful. The pick-up and drop-off of vehicle was smooth and easy.
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
Thank you Samavest for upgrading our car from vios to camry, but child-seat can be improve. Overall satisfy! Thank you very much! ;o)
Read More >9 /10 Excellent
Reviewed: Thursday, December 19, 2024
The staff were extremely helpful
Read More >9.2 /10 Excellent
Reviewed: Thursday, December 19, 2024
Car is new!
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
I like the overa experience with Samavest. The car that we booked have a slight techinical failure. However the staff replaced it with a better car for our comfort. Good job!
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Spacious and petrol saving eventhough we travelled alot. Recommended!
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Good services
Read More >2 /10 Poor
Reviewed: Thursday, December 19, 2024
Spend a lot of time during pick up.
Read More >7.3 /10 Good
Reviewed: Thursday, December 19, 2024
Car met my expectation.
Value for money.
Car front wheels were noisy, not sure the reason why but no issue with handling.
Fuel consumption good.
Read More >8.7 /10 Very good
Reviewed: Thursday, December 19, 2024
Their staff, "Ah Boy" been efficient and friendly. He texted us a day in advanced regarding deposit amount required. Waited for us at arrival hall and lead us straight to our rented vehicle. Quick briefing on the car handover. Everything was smooth and returning the vehicle and deposit refund was fast too. Highly recommended.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The car rental experience was exceptional. Before me reaching the Airport the provider contacted me promptly and was waiting at the landmark. Car was delivered right in front of Arrival gate at the Airport & explained the procedure. Car fuel was full & the vehicle was in good condition. He helped me by sharing the Gas station location and any queries I had. Even during the drop, it was Hazle free! Car was like my own for the 4 days I booked. I'll definitely use this service next time when needed without any doubt.
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
Everything was easy and fast.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Car meet expectation, staff is very friendly, process is smooth..
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
I rent Axia, just don't have cover to cover the back boot because I wish to put my luggage inside the boot while waiting for hotel check-in time.
Read More >8.7 /10 Very good
Reviewed: Thursday, December 19, 2024
The car tyres seems wear out soon as the I can felt the car is going to slip especially during rainy days.
Read More >9.3 /10 Excellent
Reviewed: Thursday, December 19, 2024
I’m pretty happy with the picking up and returning process. I hope you can make some checks and repair with your vehicles. The first Proton Saga I received has a faulty radio and hard steering. After changing to another proton Saga, the drive is good but I feel there is something wrong with the front right wheel.
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
The services are excellent. Staff was meeting me at arrival after the luggage checked by custom. Simple but with details for car hand over to me. Drop off time was accomodated to my time. Very polite staff.
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
Good car and an upgrade compared to what I booked.
Read More >6.3 /10 Average
Reviewed: Thursday, December 19, 2024
No radio
Car condition was bad
Nt happy with the car given
Read More >7.3 /10 Good
Reviewed: Thursday, December 19, 2024
The condition of the car given was not so good.
Read More >7.7 /10 Good
Reviewed: Thursday, December 19, 2024
No counter at the Langkawi International airport and need to call the car company. Within 10 minutes the car company staff deliver the car. Booked the Axia car but the company given me another car which is Myvi and it's slightly bigger size.
Read More >6.7 /10 Average
Reviewed: Thursday, December 19, 2024
受取り場所不明
Read More >7.7 /10 Good
Reviewed: Thursday, December 19, 2024
Great staff, great car, fast response.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The car was picked up and drop off without hassle and done quickly. Explanation was good and thorough.
Read More >6 /10 Average
Reviewed: Thursday, December 19, 2024
Hi there my recent rental reference number refers (45001997). The car was in the most deplorable conditions. I've used your services all over the world this year, namely USA, Australia and Iceland. The car was filthy (not washed or cleaned) upon collection, brakes barely worked, was making a helluva noise, and the icing on the cake was when the cockroaches came out to play when dusk dawned upon the island of Langkawi. Although I appreciated their company, the uninvited guests in my rented car were most unwelcome. Is there a way you can streamline your partners or ensure they provide cars that are decent in condition?!
Read More >9 /10 Excellent
Reviewed: Thursday, December 19, 2024
Easy to pick up the car
Read More >7 /10 Good
Reviewed: Thursday, December 19, 2024
The MPV is dated and not as expected or shown in the website. Wiper is worn out with a lot streaks.
There are a lot of scratches around the car and the staff just asked to take a photo or video during collection. It is not practical if there is too many scratches around.
Read More >8.7 /10 Very good
Reviewed: Thursday, December 19, 2024
staff helpful and polite. easy to find pickup point at langkawi airport. the pickup and dropoff process were smooth. car condition ok. the only complaints are 1) that the car's braking gives noise, 2) the car check engine light comes on randomly throughout the 4 days rental (giving me a scare but samavest says no problem), 3) the biggest problem is the door central locking couldn't lock properly with the remote control. this is super inconvenient as i had to manually lock all doors (like ancient times) hundreds of times when i leave the vehicle. worst is the renter seems knew about this problem yet they don't go and fix the door central locking. finally 4) warning for future renters - this rental company does not have a Bezza, it is always a Saga from the start, so i am a bit unhappy with being tricked this way (they say "Bezza or similar car"). you should just say it is "almost certainly Saga or similar". i am unhappy because i knew the Saga had 0 airbags while Bezza has at least 2 airbags. i had wanted to avoid the Saga as i do not want to put myself and family in unnecessary risks but alas i got tricked and there i was driving a 0 airbags car for 4 days.
Read More >9 /10 Excellent
Reviewed: Thursday, December 19, 2024
They arranged a staff to wait at the exit gate with a placard bearing driver's name, so finding them was a total breeze.
We were then led to the car, inspected it for any existing damages (slight scratches, dents only). Then we drove away. Easy peasy. The car never gave us any problem during the whole rental period.
We found Samavest staff efficient, knowledgeable, polite and would recommend the company unreservedly.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Hassle free process with the staff on the ground. Good car condition.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very good service by the staff both on arrival and departure .
Read More >8 /10 Very good
Reviewed: Thursday, December 19, 2024
I booked Perodua bezza but they upgraded my car to Toyota vios without any additional charges. That’s was great & surprised me.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Samavest
Read More >9 /10 Excellent
Reviewed: Thursday, December 19, 2024
Good service & attention on safety by the Samavest.
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
The car was upgraded for free for better. Didn't find at arrival tha man who had to meet me but just call and in 4 minutes we found 3ach other. Car picked up at airport arrival and dropped off at same place. Very easy. Car in very good condition. Air condition worked super. Advice this company!
Read More >9.3 /10 Excellent
Reviewed: Thursday, December 19, 2024
Seamless pick up and drop off. Service crew was efficient and polite at the same time. Would definitely rent again.
Read More >8 /10 Very good
Reviewed: Thursday, December 19, 2024
My flight was on time and the Samavest representative was waiting for me at arrivals. He then walked me to the car, I checked out over, signed the rental agreement and handed over 200 MR cash deposit.
Read More >9.3 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very recommended. Got an upgraded from sedan car to MPV for free. Easy pickup and drop off too.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
We got flat tyre on 2nd day and thought of changing it to spare by ourselves but tools are not provided in the car. They sent a mechanic over and change the tyre for us without additional charge. Thank you for the wonderful service.
Read More >6 /10 Average
Reviewed: Thursday, December 19, 2024
The was in a very bad condition and old
Read More >9.3 /10 Excellent
Reviewed: Thursday, December 19, 2024
Booked a Toyota Innova for my family off 5 adults and 2 children. Very spacious and car was in good condition. Samavest was very easy and no issues with them.
Read More >7.7 /10 Good
Reviewed: Thursday, December 19, 2024
It was good experience but I have 2 notes;1st, the car got a lot of scratches and seems it’s need a balancing for the tyer 2nd,I called the guy who pick up the car and send messages to him without to receive his response until evening maybe because it was Sunday,otherwise this company service was good specially when I drop off the car.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The car is new and in good conditions. Is just that the key’s battery was low. Hope that they can replace the battery. All in all everything was great
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
No comment... All was good n perfect...
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
Friendy staff customer service .
Explanation clear .
Read More >9 /10 Excellent
Reviewed: Thursday, December 19, 2024
Easy to find staff upon arrival and smooth process.
Read More >6 /10 Average
Reviewed: Thursday, December 19, 2024
Average
Read More >8.3 /10 Very good
Reviewed: Thursday, December 19, 2024
All good. Btr have a counter at the airport
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
This is a great car rental company at Langkawi. I will use it again in the future.
Read More >8.3 /10 Very good
Reviewed: Thursday, December 19, 2024
The car and service was good. will recommend.
Even though we booked for Nissan Almera but we got Toyota Vios which is similar to.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Overall experience was great and they change my car types based on our condition esp my dad is with wheelchair.
Read More >8.3 /10 Very good
Reviewed: Thursday, December 19, 2024
Not the car I booked but suitable alternative. Clean car and good condition. They did take an extra RM 100 deposit which was not expected but this was returned. Lots of scratches and cosmetic damage on the car before handover not all of which were on the handover form. Needed to spend time going through them and filming them as not fully documented on the form and it would be easy for Samavest to say these were caused by me
Read More >8.7 /10 Very good
Reviewed: Thursday, December 19, 2024
i booked for a Honda city or equivalent but they gave me a Nissan almera which i can find for cheaper price, end up paying more for a cheaper car very disappointed with the service :(
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Great car, great staff and easy booking and collection!
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very helpful ground staff; very good quality vehicle. Overall a very pleasant experience.
Read More >9.3 /10 Excellent
Reviewed: Thursday, December 19, 2024
Car was alright, smooth process of collecting and dropping off. Staff very helpful and quick response especially from Ms Eka.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Agent was already there when I arrived. Pick-up was smooth.
Read More >Joydeep Chatterjee
Langkawi
9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
Car was in good condition AC was a little late in cooling, pickup and drop-off was smooth.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The agent who liaise with us was very friendly. It helps that they contacted us in advance and able to liaise via WhatsApp, so made communications very easy.
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
I booked Axia but they offered me Myvi because no more Axia available. The car model is quite old, but air conditioning all functioning well. Car key remote run out of battery I guessed, because I couldn’t use it to open or lock the car door. Everytime I have to use the car key to manually open and lock the door. Other than that, all works well. Staffs are very friendly and easy approaching.
Read More >8 /10 Very good
Reviewed: Thursday, December 19, 2024
Car was pretty worn out but usable. Check-in and check-out process was fast.
Read More >9.3 /10 Excellent
Reviewed: Thursday, December 19, 2024
The late Mr Lim was a very great and kind chap. Our plane was delayed by two hours, and he still happily served us without any fuss at all. I am so shocked to hear from his colleagues when I returned the car that he has passed away a day or two after I collected the car from him. My condolences to his family.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The car was in an excellent condition. Staff were also helpful and assisted in loading our luggage in the car.
Read More >8 /10 Very good
Reviewed: Thursday, December 19, 2024
Car brakes failed completely halfway throughout the trip and I had to make an emergency stop. Replacement was driven to me quickly
Read More >7 /10 Good
Reviewed: Thursday, December 19, 2024
The car condition was very poor. The seats were torn, the foam was coming out, there were lot of vibrations and noises in the car. The process was smooth but the car condition was in itself in a very bad shape.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Nice service *****
Read More >8.7 /10 Very good
Reviewed: Thursday, December 19, 2024
Excellent customer service - I highly recommend them
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Friendly staff, vehicle in good condition. Value for money.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Fast pick up, friendly staff
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Excellent and efficient service
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
The agent at collection gave excellent service, thoroughly checking the car for damage by using a video and gave advice on parking and petrol stations on the island. Easy handover at the end.
Read More >9.7 /10 Excellent
Reviewed: Thursday, December 19, 2024
Thank you very much
Read More >8.3 /10 Very good
Reviewed: Thursday, December 19, 2024
Great customer service by the lady who assisted us. She was very helpful and even offered a holder for the phone which we can use while driving.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very good service, must avail
Read More >7 /10 Good
Reviewed: Thursday, December 19, 2024
Upgraded to Myvi car. Car is old and noisy engine. Front glass is tinted too much. vision is not clear at night.
Read More >9 /10 Excellent
Reviewed: Thursday, December 19, 2024
Pickup and drop-off was smooth, however Car did not come as expected. A lower grade car came as compared to the car rented.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Picking up the car at the airport and returning it at the dock was very convenient. Langkawi is perfect for self-driving. I'll continue renting from Samavest after returning from Koh Lipe.
Read More >2 /10 Poor
Reviewed: Thursday, December 19, 2024
Dirty car! Poor condition! There were even cockroaches in the car! Couldn't find the pickup person after getting off the plane! Took over 20 minutes of wandering! No counter at the airport! Staff didn't wear uniforms! No uniforms during drop-off either!
Read More >6 /10 Average
Reviewed: Thursday, December 19, 2024
After completing the paperwork, we waited for half an hour and had to urge them to bring the car, which ended up being a temporary replacement.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The service staff explained everything patiently and had a great attitude. The handover process was simple!
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Excellent service, highly recommended
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The whole process was very simple. The staff was very helpful. No need to worry about any language barriers.
Read More >8 /10 Very good
Reviewed: Thursday, December 19, 2024
Not bad.
Read More >8 /10 Very good
Reviewed: Thursday, December 19, 2024
Quick and smooth communication
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
We initially agreed to pick up the car at Langkawi Airport, but after taking a ferry to Langkawi, the rental company helped me coordinate the time and arranged for me to pick up the car at Kuah Town. The service was excellent.
Read More >6 /10 Average
Reviewed: Thursday, December 19, 2024
Waited for 15 minutes
Read More >Virginia Alerander
Langkawi
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
There was a dedicated person at the airport to receive us and deliver the car.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very efficient. Both pick-up and drop-off were completed within ten minutes. No delays at all. Great experience.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Both customer service and the car rental staff were very friendly and attentive.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Happy and satisfied
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
There's a pickup service at the airport, and getting the car was quick.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The service was good. I requested delivery to my hotel, and the staff delivered it for free, upgrading the vehicle to a Nissan.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The staff were very enthusiastic. I rented a 7-seater but they gave me a 12-seater van, allowing me to experience driving a larger vehicle. They helped me exchange it back to a 7-seater in the evening at the hotel. The car was in great condition. I parked improperly at Eagle Square and got a fine of only 100. The hotel staff told me locals usually get fined 300.
Read More >6 /10 Average
Reviewed: Thursday, December 19, 2024
It took a long time to contact for drop-off.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Quick service, contacted them and they arrived at the airport within a few minutes.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Responsive staff
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Samavest's service is very reliable, definitely deserves a thumbs up.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied, good communication.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very good
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied. I arrived an hour early, called them, and they quickly arranged someone to pick me up from the airport. They asked if I needed to return the car early and said it's not necessary, just return it at the reserved time.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very good
Read More >4 /10 Average
Reviewed: Thursday, December 19, 2024
We specifically chose a staff member who speaks Chinese, but the person who met us didn't speak Chinese. The website stated that the 200 deposit was to be paid by credit card, but the non-Chinese-speaking staff asked for cash instead. Thankfully, we had 200 MYR on us, which left us dumbfounded. For the pick-up, it was said there would be a sign, but among the sea of pick-up signs, there was no sign with the car rental company's name or our reservation name. We spent over half an hour just finding the person. Even after contacting customer service repeatedly, it was hard to describe what the person picking us up looked like. We finally found him with a very unrecognizable sign, and he didn't speak Chinese, wasting our time. For the return, we agreed on a specific time, and he showed up for the car inspection. When it was time to return the 200 deposit, he said he didn't have the cash with him and asked if we had a Malaysian account for a transfer. Eventually, we contacted the company office, got 150 MYR first, and had to arrange another meeting point for the remaining 50 MYR after check-in at the airport. This would have been problematic if we were in a rush for our flight. Really a terrible experience overall.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The service was excellent. Our car battery died, and they arrived within 20 minutes to jump-start it.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The service was very good
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Warm reception
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Overall, a thumbs up for this rental. Very nice!
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
A fantastic car rental experience. The staff contacted us in advance for pickup and drop-off, which was perfect.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The pick-up and return process was quite fast.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Satisfied, pick-up was quick and return was also fast.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Excellent service
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The rental process is simple and fast. The staff even helped with check-in.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The service was excellent.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The car was in excellent condition, with only a little over a hundred kilometers on it. There was a phone holder inside the car, and the staff was very helpful, even recommending some good places to eat and visit. However, this model does not have a rearview camera.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The service was excellent.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Excellent, great service.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied! The car was slightly old and the key battery seemed dead, but they quickly came after I called and resolved it by replacing the battery.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Satisfied
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
It was a very pleasant car rental experience!
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Excellent
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied
Read More >Broderick Lambert
Langkawi
10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Excellent service, efficient airport pickup and return.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Upgraded to a business car directly, great experience!
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Meeting Kevin was our good luck; he was excellent.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied, they were already waiting at the terminal ahead of time, saved a lot of time
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Great car rental experience. Kevin, a third-generation Chinese in Malaysia, was really nice. Our flight was delayed and we got the car at 8 PM, and he even upgraded us to a Toyota Vellfire. He did mention that if someone else booked it, we might have to switch cars later. But overall, it was a wonderful experience. We later switched to a brand-new Proton, with just over 1000 kilometers on it. Due to a delay in our sunset cruise by more than an hour, the rental company only charged us for an hour extra and even gave us a ride back to the hotel. The whole experience was excellent. By the way, gasoline is really cheap in Malaysia, about one-third of the price in our home country.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The service was excellent.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied!
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The entire process was smooth, including being greeted with a sign at the airport, instructions on right-hand driving, and the service attitude. The car pickup and drop-off were right at the terminal entrance. Especially when I accidentally locked the keys inside the car, they provided efficient emergency rescue!
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Great service, both pick-up and drop-off were very quick.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Picking up and dropping off the car at the airport was very convenient and the process was simple. It was a great experience mainly because everything was straightforward, and the car was in excellent condition.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Even the best service doesn't do justice to Kevin and Mr. Chen. They made us feel like we were being welcomed by local friends. In Langkawi, there's no public transport, and driving yourself is the best option. Any questions we had were answered satisfactorily by them, including where to visit and where to process the fish we caught. When returning the car, Mr. Chen even helped us with our luggage into the airport and only left after we got our boarding passes. Their warmth makes me want to return to Langkawi for sure.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Good service, clear explanations, no upselling
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied. The car had 80,000 kilometers, but it was almost spotless, in good condition, and reasonably priced.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very good
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
Very satisfied.
Read More >10 /10 Excellent
Reviewed: Thursday, December 19, 2024
The service was excellent and the staff were very polite. Special thanks to Ah Hou. The fuel prices in Malaysia are very low, making it perfect for self-driving tours. I will choose this company again next time and recommend it to friends. They did an exceptional job.
Read More >
