The entire process was smooth, including being greeted with a sign at the airport, instructions on right-hand driving, and the service attitude. The car pickup and drop-off were right at the terminal entrance. Especially when I accidentally locked the keys inside the car, they provided efficient emergency rescue!

Great car rental experience. Kevin, a third-generation Chinese in Malaysia, was really nice. Our flight was delayed and we got the car at 8 PM, and he even upgraded us to a Toyota Vellfire. He did mention that if someone else booked it, we might have to switch cars later. But overall, it was a wonderful experience. We later switched to a brand-new Proton, with just over 1000 kilometers on it. Due to a delay in our sunset cruise by more than an hour, the rental company only charged us for an hour extra and even gave us a ride back to the hotel. The whole experience was excellent. By the way, gasoline is really cheap in Malaysia, about one-third of the price in our home country.

Very good

Not the car I booked but suitable alternative. Clean car and good condition. They did take an extra RM 100 deposit which was not expected but this was returned. Lots of scratches and cosmetic damage on the car before handover not all of which were on the handover form. Needed to spend time going through them and filming them as not fully documented on the form and it would be easy for Samavest to say these were caused by me

Good system and good response However, the price drop monitor - not sure if this is a true reflection of a price drop and re booking

Like: Smooth handover. Great communication between Akmal and I.
Dislike: The aircon is not very cooling despite blasting them. But its only a minor issue. Other than that, fantastic!