Even the best service doesn't do justice to Kevin and Mr. Chen. They made us feel like we were being welcomed by local friends. In Langkawi, there's no public transport, and driving yourself is the best option. Any questions we had were answered satisfactorily by them, including where to visit and where to process the fish we caught. When returning the car, Mr. Chen even helped us with our luggage into the airport and only left after we got our boarding passes. Their warmth makes me want to return to Langkawi for sure.
Overall very satisfied; the car pickup process was smooth. On the way to the hotel, the left mirror hit a road barrier, and there was a small scratch on the car body. The rental company took the car for assessment the day before return and provided a free ride to the airport the next day. The compensation was reasonable, and they provided a receipt from the repair shop.
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