The service was excellent, and the owner gave us plenty of local travel tips! The car was also very new and equipped with a mount. You can't go wrong choosing this company.
It was good experience but I have 2 notes;1st, the car got a lot of scratches and seems it’s need a balancing for the tyer 2nd,I called the guy who pick up the car and send messages to him without to receive his response until evening maybe because it was Sunday,otherwise this company service was good specially when I drop off the car.
Like: Car was neat and clean. The associate was helpful. They delivered what they promised. Dislike: At the airport they had a different name on the playcard then what I had on my printout so took a bit of a wait.
Like: Akmal was so helpful and patient. He had the car organised for pick up (we got lost so it took longer than it should have, no fault of company).
Car made our stay so much better. Akmal was wonderful to deal with and a credit to Samavest. Dislike: Cannot think of any issues we had with the hire of the car.
Except when local police hit me with a 200MYR on the spot fine for a genuine boo boo. They also took my drivers licence and passport and threatened to take the hire car if I didn’t pay the 200MYR immediately.
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Customer Service
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View more >Dislike: At the airport they had a different name on the playcard then what I had on my printout so took a bit of a wait.
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View more >Dislike: Cannot think of any issues we had with the hire of the car. Except when local police hit me with a 200MYR on the spot fine for a genuine boo boo. They also took my drivers licence and passport and threatened to take the hire car if I didn’t pay the 200MYR immediately.