Even the best service doesn't do justice to Kevin and Mr. Chen. They made us feel like we were being welcomed by local friends. In Langkawi, there's no public transport, and driving yourself is the best option. Any questions we had were answered satisfactorily by them, including where to visit and where to process the fish we caught. When returning the car, Mr. Chen even helped us with our luggage into the airport and only left after we got our boarding passes. Their warmth makes me want to return to Langkawi for sure.
Dirty car! Poor condition! There were even cockroaches in the car! Couldn't find the pickup person after getting off the plane! Took over 20 minutes of wandering! No counter at the airport! Staff didn't wear uniforms! No uniforms during drop-off either!
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Customer Service
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