I do not recommend Europcar. I had to wait in line for an hour to pick up the car, and the service was poor. The car they gave me was full of scratches. It felt like they treat Chinese people particularly unfriendly, never giving us good cars. It seems like they are trying to rip us off.
The staff said there were no cars available and they needed to be arranged, which would take up to 25 minutes. However, I ended up waiting 45 minutes for the car. The staff's service attitude was acceptable.
Two staff members made me wait in line for an hour and a half before I got the car. Plus, there were two child seats in the back that I never booked?!
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