Good Service, but god awful Car seat rental!

The car seat we reserved for our 7mo, did not meet our expectations. The thin foam padding was scarce, and had holes in from wear an tear- so it looked worn out; the construction frame of it wasa thin plastic shell, (to be secured to the car by the seatbelt) however, the entire chair moved freely with one hand - so we were petrified for any sharp corners taken with baby inside/ let alone a collision. I understand that the staff won't fit the product for insurance reasons- however, this didn;t fill us with any confidence as they threw it on the ground at my feet and said "you must read the instructions on the sticker and fit" despite me never fitting this type before. The seat itself was really hard, and uncomfortable for my baby; which resulted in cutting our holiday in half- and not driving around Holland as planned, due to her crying after no more than 10mins. I will never reserve a car seat again due to this completely terrible experience. The car was fine.