The Schiphol branch is better than Europe Car. The staff at Europecar were indifferent. Alamo and Enterprise are actually the same company, felt like I got a good deal. The girl who helped me book upstairs was very nice, and she was also there when I returned the car. The girl who assisted me with the pickup was great too, even joked with us.
Returned the car yesterday. The staff quickly checked it and efficiently told us 'OK, finished!' Very satisfied with the overall service. Extremely fast, no paper receipts or contracts, everything was sent via email. No extra charges received so far.
At first, we got a Nissan Qashqai with a problem in the back seatbelt, which prevented it from buckling up safely.
The staff gave us another Nissan Qashqai, but there was a problem with the driver seat that couldn't be adjusted.
The 3rd Nissan Qashqai was good; everything worked properly.
The thing is that every time we needed to remove our luggage, it was hard.
The staff was friendly, but it cost us a 1-hour delay because of all the changes.
“Very smooth, fair and reasonably priced booking for a replacement car that I did not enjoy.”
About Europcar:8.0/10
They actual car's performance was below expectations. Terrible to drive, difficult to park, as there are very limited features in this GM.
Previously I had been given a T-Cross, and another time a Kasqar with the same booking. Both cars a dream to drive. Rather NO GM for me again! Thanks
“Great 'replacement' car delivered by an incredible person. Made my day(s).”
About Alamo:10.0/10
The car did exceed my expectations indeed! After my previous 'far from perfect' experience, Alamo pulled out all the stops to ensure this customer stays! Well done and succeeded
About QEEQ:10.0/10
Platform worked beautifully as usual. Just when I wanted to 'sollicit' my friend to join as Platinum member, my own membership had expired
Due to an issue with the translated driver's license, I wasn't able to rent the car. The communication process wasted three valuable hours of my trip. Eventually, I had to rent a car from another company at twice the cost. Very disappointing experience!
I initially booked an Audi A3, but due to a lot of luggage, I was worried it wouldn't fit. I inquired about a more spacious car and the additional cost. The store provided a great alternative and offered a discount on the extra cost. Very happy!
The overall service was very satisfactory. The car we received was brand new. After completing the paperwork at the counter, follow the orange corridor to the innermost elevator and go down to level -1, where you'll see the Hertz sign. Almost all car pickups are here. Just find the sign of your rental company. The whole process was smooth, and there were no upsells. I checked the car carefully and took some photos.
About QEEQ:10.0/10
Car Rental Brands Ranked AT Amsterdam Schiphol Airport, AMS
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