The order reminder was to call the car rental company upon arriving in Manchester, they would pick us up at the airport and take us to the rental location. On June 15th, after we arrived at the airport, we contacted the rental company several times, and each time they said they would come immediately. Even the staff at the airport information desk and the traffic coordinators helped us call the rental company. However, we waited at the airport for over an hour before they arrived. When we finally got to the rental location, there were only three customers ahead of us, but we still had to wait another hour. During the car pick-up procedures, the staff continuously tried to sell us insurance. On June 17th, when we returned the car, the company claimed we had exceeded the mileage by 190 miles and needed to pay extra. We pulled out our rental order, which clearly stated a maximum of 432 kilometers. The initial mileage was 6333 miles, and when we returned the car, it was 6570 miles, totaling 237 miles, which is 379.2 kilometers, not exceeding the 432-kilometer limit. After we pointed this out, the staff apologized and admitted their mistake. The service of this car rental company is truly subpar, and we will be more cautious in choosing next time.

Excellent service. Friendly and efficient. Thank you for the upgrade! Only downside is that there is limited staff at check in and as travellers all arrive with the same bus the waiting time is a bit long.

Easy and efficient. Will use again.

Very disappointed. I was forced me at the counter to pay 280 pounds extra for insurance. Though I had a credit card they said its not valid and they have to charge extra insurance otherwise I couldn't take the vehicle.

Green motion takes a little long on pick up and they try to upsell unnecessary insurance. Vehicles usually good condition and price is competitive. Location is usually away from terminal at airports. Would use again of price is right

Very bad service. Not friendly and for deposit there were no price relation to what you got, not really any list where to so how much you pay for a deposit depending on size and brand of car. Deposit was more depending on how much they want in the moment.