Good staff, didn't get hybrid, terrible after hours drop off location.
Jeroen R
Netherlands
Reviewed: Thu, Jun 29, 2023
About AVIS:8.0/10
Good staff, but the drop off after hours is just terrible as you have to park on the street and pay for parking in downtown Amsterdam. Parking is very expensive and there are no parking places. Drove around in circles in the dark in heavy traffic for a while, I then decided to buy (expensive) hotel parking for the night.
Also, we did not get the hybrid we ordered, so petrol fees were higher than expected
About QEEQ:10.0/10
Brilliant, great service from chat support.
Reply by Qeeq: Thanks for your review. The car group was made up according to its function、number of seats, etc. If was offered the downgraded car, please contact us at the counter immediately. Thanks for your feedback and look forward to seeing you next time.
The entire process was quick. The attendant was very enthusiastic, drove the car to the entrance, and patiently explained everything.
About QEEQ:10.0/10
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Customer Service
Good staff, didn't get hybrid, terrible after hours drop off location.
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