The shuttle bus to the airport wasn’t available on our day of return which was a bit of an inconvenience, especially when I booked it said it was.
About QEEQ:10.0/10
Reply by Qeeq: Thanks for your review.
You could find the information as below from your voucher. Once arrived, please contact +1 416-800-1222 for the free shuttle bus If you arrive from: Terminal 1: Follow signs for Link Train to Level 2 Cross over to Parking Garage on West Bridge Turn left on exiting Bridge to Link Train Station Take Link Train to Viscount Station .Terminal 3: Follow signs to elevator at Door “D” Take elevator to Level 3.
Thanks for your feedback and look forward to seeing you next time.
“Very inconvenient and not well managed causing much extra hassle, expense and aggravation.”
About City Car Truck:7.0/10
They don't have early morning hours. I dropped the car off at 7 am (which isn't that early), but they don't apparently open until 9 am on Sunday. So I left the car parked in front of the door and put the keys in their drop box. I then needed to hire an Uber to take me to the airport. Which needless to say is very inconvenient. On Tuesday I get a call asking where the car is as it was supposed to be dropped off on Sunday. They also tried to charged my credit card even though they had the vehicle. Apparently, no one checked their drop box. Nor did they recognize their vehicle. Will not use this outfit again.
“I will never rent from there again. Very poor service especially with people trying to force you to”
About City Car Truck:5.7/10
Very poor service. Why would someone force you to buy what you don't need. Will never rent from you again. very very poor service.. Shuttle service is terrible. You need to look into taking care of your customers and not just leaving them out there to hang dry
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