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Live chat Email us Service Code: 5807603354
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5807603354
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Reviewed: Wed, Jul 12, 2023
About Keddy by Europcar: 2.0 /10
「どの車種にお渡ししたのかわからないんですが、車をもらえなかったので」ディーラーからの電話がかかりにくく、依頼が19時55分ごろに少し遅れて到着したり、電話をかけても内線からの応答がなく、もう一度かけても「お役に立てません」と電話を切ったり。時19:55ごろ店の門市に到着した後に店内はすべて明かりを消して、店の鍵を閉めて、無人は店内の接待区で、私達に車を借りることができません。(ps;20:10に店の内の場から出てきて一人が退勤して、手伝うことができないと言って歩きます)。 次の日にもう一度店に行って、店員さんに車がないと言われたら不思議です。理論上は更に私達は区間内の車を借りて、1日のレンタル料を浪費した後でよいと言いたくて、結局車はすでに他の人に貸してあるいは別の所に送って、車の店を代表して1台の車は更に同区間内の同じ台の車は2組の顧客に貸すことができます!ですか?だったら家賃を返してもらって弁償してもらうべきです!結局、相談した後、いまだに返事を待っていますか?
About QEEQ: 8.0 /10
虽然早く済む問題解決の過程で協力できる!
Toyota Corolla or similar

Relevant Reviews on Keddy by Europcar PARIS GARE DE LYON

Vito Clare

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Reviewed: Wed, Mar 20, 2024
About Keddy by Europcar: 6.0 /10
The rental company claimed there were no cars of the same model when picking up the car and asked for over a thousand yuan more. They reluctantly gave me a car only after I insisted on not paying extra.
About QEEQ: 8.0 /10

Justin Maugham

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Reviewed: Mon, Mar 18, 2024
About Keddy by Europcar: 8.0 /10
Everything else was good, but it was hard to find the car in the parking lot. I didn't know the way to walk from the store to the parking lot. The two adjacent parking lots were not connected, the signs were unclear, and I ended up in the wrong parking lot on the right. It took walking outside the building to find the rental company's parking entrance and then walking down the ramp to the -4 level to find the car.
About QEEQ: 10.0 /10

Tracy Jeremy

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Reviewed: Thu, Oct 19, 2023
“France-Switzerland”
About Keddy by Europcar: 6.0 /10
Overall it was okay. Pros: The car I got was new and in good condition. Cons: The communication took a long time. I was told there was no such car available and was pushed to switch to another model for an extra fee. This upselling took nearly an hour. Although I eventually got a car of the same class without extra charges (not Volkswagen T-cross), it wasted a lot of time. Additionally, the final bill was about 40 euros more than expected due to taxes and other fees, which were not reflected in the initial invoice.

Elva Nathaniei

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Reviewed: Mon, Dec 25, 2023
About Keddy by Europcar: 4.0 /10
The contract clearly stated a payment of 3.6 euros at the store, but after returning the car, 11.71 euros were deducted from my prepayment without explanation. Not sure what the charge is for?

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