Average. I thought it would be easier to communicate since it was under Shouqi, but the pickup location only had English-speaking staff from Europcar who didn't even know about Shouqi. I rented a Toyota RAV4 but was given an MG HS EV plug-in hybrid instead, which felt like it was forced upon me. Charging stations are very scarce in Australia, making it nearly impossible to charge. Even when I found a station, it took at least 5 hours to fully charge, which is very impractical. I advise renters in Australia to be cautious when choosing electric or plug-in hybrid cars, especially since MG's charging port is too rare.

Average. I thought it would be easier to communicate since it’s partnered with Shouqi, but there was no Chinese service at the pickup location—it was purely Europcar with only English-speaking staff. They also had no knowledge of Shouqi. I rented a Toyota RAV4 but was given an MG HS EV plug-in hybrid instead, which felt forced. Charging stations in Australia are sparse, making it highly impractical. It takes at least 5 hours to fully charge at the rare station you find. For those renting in Australia, I would advise against choosing electric or plug-in hybrids, especially since MG's charging ports are quite rare.

Very reliable, great service

Very reliable with excellent service.

No waiting in line