Shortchanged

C.Tiau

Australia

Reviewed: Mon, May 13, 2019

About Alamo: 8.3 /10

Dishonest business practice of Alamo by claiming extra fuel cost on return which they cannot verify and substantiate. The rental of a medium SUV (BMW X1) was downgraded to a compact economy hatchback (Audi A1) at the original booking charges. It was substituted without prior notice. The matter was not pursued at the time of pickup as I was running very late to attend a meeting @ 900am due to a 2.5 hours flight delay of arrival. I am reserving my right to dispute my credit card charges.

About QEEQ: 8.0 /10

Great booking platform, easy and straightforward.

Medium SUV | BMW X1 or similar

1 days rental

Relevant Reviews on Alamo Perth International Airport

Yale Valentine

Australia

1 days rental

Reviewed: Mon, Oct 16, 2023

About Alamo: 4.0 /10

The service was just okay, communication was acceptable, but this was the most troublesome car rental experience I've had in years.

Australia

12 day rental

Compact | Hyundai i30 or similar

Reviewed: Fri, Jul 21, 2023

“Alamo rental”

About Alamo: 8.0 /10

The woman at the check out counter was extremely nice and helpful. She provided valuable information and directions. The car did not have floor mats and the bottom carpet had a hole worn through. The return area at the Perth airport was very confusing and I saw several cars/drivers circling the airport. I also had to circle twice as the signage was poor.

About QEEQ: 8.0 /10