Excellent

Europcar is excellent, with great service. Renting from a big brand gives you peace of mind.

Very satisfied

Very satisfied

There was no service and no safety instructions provided. As a result, I was robbed with my car window smashed within two kilometers of the rental location, in about ten minutes. It might be because I didn't have glass and chassis insurance, but their service was non-existent, causing significant financial loss. However, the window claim process was timely and efficient, with all expenses covered.

The pick up counter staff would nor accept the on line voucher and as I couldn’t print it , it made life very stressful, they managed to print it for me in the end. They said we were upgraded but we think the car given was a downgrade. On returning the car the staff got very rude when I requested some paperwork saying the car was all in order on return

All good wit QEEQ