Cheap but painful. Took a day of our holiday to remedy problems.
C.Phillips
Chile
Reviewed: Thu, Dec 21, 2023
About CHILEAN:7.0/10
We waited a long time for the lady to do the paperwork - this should be more automated. The car was clean but old. On the second day, the car wouldn’t start. It was initially hard to get through to Chilean live chat. When I did, customer service was not very sympathetic, even though the problem was with their car. They agreed to send out a jump-start service at our cost - for us to argue later with Chilean. They also agreed to switch the car, once it started - but I had to do a stressful drive across Santiago to their office which was closing imminently. The staff at that office were ultimately helpful. Not a good overall experience.
Todo perfecto! El personal, tanto en el counter como en la oficina del estacionamiento, muy amables y dispuestos a ayudar
About QEEQ:10.0/10
Plataforma excelente, fácil uso
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Customer Service
Cheap but painful. Took a day of our holiday to remedy problems.
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