Pleasant and extremely painless experience. Thank you

The staff were very professional and helpful. I had an issue with the van size, however Mr. Musa sorted it out professionally. Also, I would like to thank to Mr. Michael Collins who also helped me out. Moreover, all the staffs at the Enterprise branch was very polite and genuine helpful. I would recommend all of my family and friends to hire their vehicle from Enterprise. Lastly, a very special thanks to Musa again.

Overall, it was pretty quick. The car collection took a bit of time. I got a similar model, but the car wasn't great. It was just okay to drive.

The car they provided was very poor. I originally booked a Ford Focus, which is supposed to be a large compact car, but they gave me a Kia Venga, which is significantly smaller and only qualifies as a compact car. When I asked the rental company about it, they said both are considered the same category despite the obvious size difference. The car was very dirty; it had been washed outside but had a lot of dust and trash inside. Additionally, the fuel tank was not full when I picked it up, and they didn't refund the extra fuel I returned with. The garage was underground without an elevator, so you either have to walk a long distance or take the stairs, making it inconvenient if you have large luggage. Also, unlike other rental companies that pre-authorize a deposit, they actually charge the money and then refund it when you return the car.

Pretty good.

Initially there was an overcharge, but QEEQ's customer service resolved it quickly. The enterprise staff didn't push any additional products. The employee who showed the car was very friendly and thorough. Returning the car was very quick; the woman staff was efficient, checked the car in 30 seconds, verified the fuel gauge, and the return process was done. Excellent service.