When picking up the car, they still tried to sell me insurance. Once I refused, their attitude immediately changed.

Fast and efficient.

Very convenient.

My husband and I both had our driver’s licenses translated. The service staff only filled in my information and then insisted that we buy more insurance. We said we already had insurance but she claimed that only I could drive the car. If my husband wanted to drive, we would need to pay an additional £50 per day. After we got in the car, she kept warning us that if my husband drove, we would be fined £1000. Eventually, my husband went back to the office and another staff member clarified that we just needed to add his license information. It was frustrating!

Check-in at the airport counter, then take a shuttle to the store to pick up the car. This is the second time I've used Enterprise in the UK, and they are quite reliable! However, they don't accept the Enterprise driver's license translation template downloaded from QEEQ, they only accept notarized documents!