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+1-8007618913
Live chat Email us Service Code: 4763560094
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Search for Europcar Car Rentals in London

An unexpected mistake on pick-up

Reviewed: Sun, May 27, 2018
About Europcar: 8.8 /10
Like: Friendly and efficient staff; vehicle in good condition and excellent service on dropping off.
Dislike: I had ordered an automatic transmission vehicle but a manual transmission vehicle was allotted to me at pick-up. I came to know this until I got on the vehicle to check. It spent me another 30 minutes to wait for the change of vehicle and felt frustrated. I hope that Europcar would check the order carefully and the same thing would not happen to other customers again.
Mini Van | Ford Galaxy 7 Seats or similar

Relevant Reviews on Europcar LONDON GATWICK APT SOUTH TERMINAL

Carol Hamlet

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Reviewed: Wed, May 8, 2019
About Europcar: 6.0 /10
The staff were very friendly

K.Monopoli

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Mini | Kia Picanto or similar
Reviewed: Sun, Jan 14, 2024
About Europcar: 10.0 /10
The lady that helped me was incredible, super helpful and very friendly.
About QEEQ: 10.0 /10

A.Boullier

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Compact | Volkswagen Golf or similar
Reviewed: Wed, Aug 21, 2019
About Europcar: 8.0 /10
We waited an hour and a half to get the car it was chaos . The time some people where at the desk was purely down to Europacar trying to sell them extras. One family where at a desk for 35 min and other individuals took 15 to 20 min each crazy when I got to the desk I got my cat in 5 min so the management of the customers at the desk was the issue. It ruined my plans for the day as we where so delayed. .
About QEEQ: 10.0 /10

S.Croston

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Compact | Vauxhall Astra or similar
Reviewed: Sat, Jul 27, 2019
“Very easy from start to finish”
About Europcar: 10.0 /10
I have rented many times with Europcar and service has always been excellent, they are my 'go to' rental company even when booking through booking platforms. The car I hired was great, as have all my previous cars hired with Europcar. I will certainly continue to use them on future trips as they are always excellent value and great cars.
About QEEQ: 10.0 /10
Easyrentcars was a fine platform to rent through, no problems at all, and lots of info and ratings about the car rental companies! The app was good and I'd certainly consider using this app as a first choice in the future.

T.Mattacks

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Compact | Volkswagen Golf or similar
Reviewed: Mon, Jul 1, 2019
“Told no VW Golf or similar, offered upgrade at 60 euros a day then atuto Golf at 30 Euros a day.”
About Europcar: 7.7 /10
On non acceptance of upgrade and then offered a VW Polo which i was told was the same size!! I was asked to wait 2 minutes and then a miracle appeared a brand new VW Golf . Amazing or what!! Typical hire company rip off, the kind of experience which gets all hire car company's tarred with the same brush.

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4763560094
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Service Code#4763560094

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