The car was definitely smaller and less performing than indicated in the reservation.
I reserved a "Jeep Renegade or similar" model and instead was given a Nissan Kicks with no option to choose other models and. I was simply told that this is what Alamo means by "similar."
I needed a 4WD vehicle for my trip and instead had to give up a leg of my vacation because the vehicle was not adequate.
I was very disappointed.
Affordable price, vehicles are generally under 50,000 KM, and the overall driving experience is good! The rental process is also quite fast, but there may be a queue because of the number of people.
The car condition is good, and both renting and returning are very convenient! The prices are reasonable! However, some white employees' service is not good overall. But overall, I am still satisfied!
About QEEQ:10.0/10
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Car not adequate to the reservation
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