The counter staff was adamant that my AXA insurance was inadequate and I wouldn't be covered for any excess in case of a claim, was coerced into paying a higher pick up premium before we could leave
About QEEQ:10.0/10
The online booing platform was great yet I didn't receive the price drop guarantee offer
“Very disappointed,let down by what was supposed to be a good deal .”
About East Coast Car Rentals:5.0/10
Price that QEEQ quoted didn’t happen,had to pay 658 Australian Dollars, After signing paperwork I was informed of over 30 scratches and damage to the car. Also included in the price was car insurance, despite me stating I had car insurance.
Felt like they tricked me, could have increased damage marks on my return of the car.
Seemed a bit of a scam company.
The car we got was larger than we booked. I am not used to driving a large car, so it was stressful on the first day.
They tried to sell another insurance e, even though I got one from the easy car rentals.
About QEEQ:9.0/10
No probs
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Customer Service
Inferior to previous rental experiences
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