Self-service eliminates the need to queue at the counter

The staff were very friendly, the car was in great condition, and pick-up and drop-off were fast and convenient.

Great, many car options. Return was fast and they even helped with my luggage onto the shuttle bus. Nice.

The whole process of collecting the car is very smooth and the counter staff is able to explain very clearly on the terms and conditions. The staff will ask if you need the insurance coverage from them but she did not try to hard sell to me. My recommendation is not to subscribe to any insurance from the online car rental portal you are using but to purchase directly at the Alamo counter. This approach will give you a worry free trip as you are able to call Alamo for direct assistance if required instead of calling the insurance agency direct while overseas.

Very clear and easy use of the website. However, it will be great to specify the differences in using your own insurance coverage as compared to those provided by the car rental company. This will reduce a lot of unhappiness between customers and the car rental companies.

Maybe the perdón of the coyotee Will be better

Excelent