Good. The manager informed me that since I already purchased full insurance, I didn't need to buy additional insurance at the store.

The rental company was great, they provided an upgrade to a mid-to-large SUV, Hyundai SANTA Fe.

The service was enthusiastic and patient, even though communication was difficult due to language barriers. They explained insurance costs but did not push any recommendations or charge unnecessary fees.

The airport shuttle bus takes you directly to the location, which is very convenient. The store has many self-service machines for picking up the car, making the process very easy without long lines. You print out a slip, and a dedicated counter will handle the process. They don't constantly push insurance, and the staff is very friendly.

great alamo