Very Satisfied

The content to fill in for self-service car pickup is a bit much. Other than the inconvenience of input, it was generally okay.

Just drove a Camry for 600 miles, the car was in great condition, and both pickup and return were very convenient.

Probably because of the relatively low price, there were a lot of people, and it took almost an hour to get everything sorted. Most importantly, when I provided my booking reference, they said my reservation number had already been used. It took a long time to resolve the issue with the staff. I wonder how others would handle this if they're unable to clearly express the issue in English? QEEQ needs to improve its coordination with overseas car rental companies.

When we arrived, they changed our car to a small SUV, saying there was an error on the website and the requested model was not available. Due to our tight schedule, we couldn't spend much time communicating. However, it seemed deceptive. Please update your website information as soon as possible.