The entire car rental process was very smooth. It's worth mentioning that during our self-drive trip, we were involved in a three-car collision when a truck trying to avoid another accident directly hit us. After going to the police station to determine responsibility, we were immediately given a new car. Both the insurance company and the rental company were very responsible.

Thai company is a local car rental company in Thailand. I chose them initially for their competitive prices and because they are local, which I thought would be helpful in case any issues arose. It turns out the process of picking up and returning the car was quite smooth and less complicated than I imagined. They didn't inspect too much during the return, just checked the fuel gauge, which was nice and easygoing.

The only dissatisfaction was when returning the car. I got lost and wandered around for a long time. It took a long time to communicate with the rental company, and they just kept saying they were off work. Negotiating a late return was quite troublesome. Overall, it was a fairly good experience. The car had a problem; the automatic transmission kept stalling, and in Thailand, this caused numerous rolling incidents.

Okay, but the fuel tank was not full when picking up the car.

Very satisfied with the car rental experience. The staff were professional and very helpful.