Quick queue

The staff did not try to sell us any insurance. They just asked how many people we had, and upon learning that we had a larger group, they recommended a bigger car. At first, I thought it was a sales tactic, but they showed us the car we initially booked—it really wasn't big enough for our luggage. We ended up paying extra to upgrade to a larger car. Not sure if there was a discount, but it was sufficient.

I really like Alamo's branch at LAX. The cars are new, and the service is good!

Overall, it was okay. Since this time we had a family of four (three adults and one child) with three large suitcases, the attendant strongly recommended an extra-large American car, a Chevrolet. As smaller-sized Asians, we had to climb into the car. Of course, the cost skyrocketed from over 4000 for 16 days to over 8000, doubling our budget. If it weren't for the car's navigation system being very helpful for this trip to the western USA, it would have felt like an upsell. Returning the car was relatively easy!

Used the Alamo "Skip the Counter" option which saves having to queue at the desk. Just go straight to the garage and pick the car you want from those available in your group. Needed to extend our rental for a couple of days due to unforeseen circumstances but this was easily arranged by phoning them.