Tried to reserve a child car seat and was told by easy that it wouldn’t be guaranteed

Very helpful staff and good car

Be clearer about deposit

Had booked Ford Focus and got Citron C4 which was smaller as such we faced problem with the luggage space. Thought the staff could have been more supportive in allocating a bigger car since the car we booked was not available. The pick-up location is to mins by shuttle. its a Hassle to carry your luggage up to the car pick-up location.

Car was dirty inside and out

Procedure to pick-up the car was not updated. Nobody answered to my several phone calls. After 1 hour, I had to call a cab (extra cost EUR 22 !!)

The car rental itself was great